Azuton

Azuton · Virtual PBX

Virtual PBX with AI voice: instant service, human, no queue

Move your voice channel forward and improve how you talk to customers.

Turn calls into conversions with a voice that understands and resolves.

Agent wearing a headset speaking on a call at her computer, in a voice operations room

Free quote, no commitment

Hear the voice agent in your own operation

Leave your details and a specialist builds a demo around your own call scenario.

Your details open a pre-filled conversation with our sales team. Mon-Fri, 8am to 6pm (BRT).

Technology

It sounds human. That matters.

01

AI HD Voice

Our own NaturalHD voices, with natural timbre and speech cadence throughout the call.

02

Text to Speech

Turn scripts, answers and data from your system into continuous, intelligible speech.

03

Speech to Text

Transcribe the call in real time to read the customer's intent and act on it.

AI HD Voice

True HD voice, end to end

Our own NaturalHD voices and HD voice codecs run over our private global network to deliver more natural conversations with unmatched call clarity.

Hear the difference in voice quality

HD+ NaturalHD voices 50 Hz – 7 kHz

Wideband — presence, sibilance and low end preserved

Standard codec 300 Hz – 3.4 kHz

Narrowband — the range ordinary telephony throws away

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Talk to a specialist

Let's design your voice agent

Tell us how many calls your company takes, which ones repeat and which CRM the team uses. From that we build the agent's scope and the quote.

  1. 01You send your details and our sales team gets them right away.
  2. 02We map call volume, channels and the systems your company uses today.
  3. 03You get the project scope and the quote, with no commitment.
Free quote, no commitment Tell us about your operation
Call now

Your details open a pre-filled conversation with our sales team. Monday to Friday, 8am to 6pm (BRT).

Clients

A few of the hundreds of companies running on Azuton

Canção Nova TV
Randon ICCAP
Andritz
Area
Faculdade Católica Paulista
Gringo App
Life Strong
Oral Sin

Integrations

Seamless integration with your CRM.

AzuPhone makes it easy to connect the CRM system you already use across the leading tools.

Pipedrive

CRM and Sales

Exact Sales

Marketing and Sales

Zoho

CRM, Sales and Support
Check your integration and talk to a specialist

Video

How to deploy the voice API on your platform

In this video you will see how Voice AI is transforming customer service with more speed, more scale and a more human feel — and much more:

  • What Voice AI is
  • How it works on phone and WhatsApp support
  • Benefits for companies and consumers
  • How to implement Voice AI efficiently
Watch on YouTube
Photo: team on a call / video cover

For developers

Make setting up your AI agent simple

Leave the complex carrier connections and voice infrastructure to the specialists. Our APIs and SDKs give you every building block you need. Grab your API key and see how simple it is to create intelligent voice agents and embed them in your applications.

Explore the docs
curl -X POST https://api.azuton.com/v1/agents \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_AZUTON_API_KEY" \
  -d '{
    "name": "Agente de Vendas IA",
    "voice": {
      "provider": "elevenlabs",
      "voice_id": "21m00Tcm4TlvDq8ikWAM"
    },
    "model": {
      "provider": "openai",
      "model": "gpt-4"
    },
    "system_prompt": "Você é um agente de vendas especializado em PABX Virtual.",
    "webhook_url": "https://your-app.com/webhook/azuton"
  }'

Benefits

Features that win customers over.

Benefits of Azuton's Virtual PBX

Instant service with AI voice

No more missed calls or waiting queues. The AI answers instantly, understands the customer and routes precisely — 24 hours a day.

AI that speaks, listens and resolves

Your new agent never takes a day off. In natural language, the AI answers questions, collects data and starts processes in real time.

Automated sales with real intelligence

The AI spots opportunities and carries the customer through to conversion. More speed, more sales and more performance with zero human intervention.

Lower costs through intelligent service

Automate repetitive tasks and save on staff and structure. The AI takes the front line and frees your team for what matters.

Customer experience personalised by AI

Every call becomes a unique experience. The AI recognises patterns, history and preferences, giving more human and more effective answers.

Scalability with real intelligence

Grow without jamming your service desk. The AI learns and adapts to call volume, holding quality in any scenario.

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AzuPhone

AzuPhone features

Call recording

Record every call your company makes and takes

Available in the cloud

Keep all information stored in the cloud, with the option of a local backup

Fully web-based

A 100% SaaS system you can reach from anywhere

Custom IVR

An IVR bot that streamlines your service and cuts staffing costs

Number porting

Keep the number all your customers already know

Management reports

Easy access to calls, recordings and overall metrics, by department or extension

Extensions on the mobile

Your people can make calls from their smartphone exactly as if they were at their extension

Branch interconnection

Interconnection between a company's branches, so extensions at every site call each other free of charge.

Request a quote

Testimonials

What our clients say

“Azuton helped us get past our PBX problems during the pandemic. We kept the team working remotely with every resource they needed. Activation was fast and configuration flexible. I have recommended, and still recommend, partnering with AZUTON.”
Rômulo Bianchi CABTEC
“I recommend Azuton for how straightforward it is to manage and configure the cloud PBX. Internal and external communication became far more efficient. Implementation did not require heavy investment in infrastructure. We are very satisfied with the services Azuton provides.”
Daniel Silva Rack Cobra

Comparison

AI agent vs chatbot: a quick comparison

Feature / capability Traditional chatbot AZUTIX AI agent (Azuton)
InterfaceTextVoice (speaks and listens)
Main channelWhatsApp, website, social mediaPhone, PBX, IVR
Level of intelligenceLow (flows and rules)High (real-time interpretation)
Context understandingLimitedAdvanced, AI-based
Type of tasksSimple and repetitiveComplex, with autonomy
Response to free languageWeakStrong (handles natural variation)
Sales capabilityLimitedHigh (carries through to conversion)
ScalabilityGood for chatExcellent for voice and high volume
Requires the customer to typeYesNo (works by voice)
CostLowMedium, with high return
Best forBasic digital supportProfessional voice service

Guarantee

The Azuton guarantee: real results or your money back

We believe in the efficiency of our solution enough that you can test it risk-free. If within 7 business days you do not see real gains in speed, service or performance, we cancel with no questions asked.

Installation is fast, the AI integration is immediate and the impact shows from day one. You only pay once the solution is installed, running and producing results.

If after 7 business days you do not feel a real improvement in your operation, there is no charge. It is that simple.

No risk. No small print. Just results.